Standard Operating Procedure Template (SOP Template) | Standard Operating Procedure Software: High-Tech Manufacturing Case Study
Manufacturing Standard Operating Procedure Template (SOP Template) Case Study
Client Problem: Worldwide Delivery and Customer Maintenance
One of the major challenges with High-Tech Manufacturing, is making the detailed information available to customers who are receiving the products, so that proper calibration, set-up, and maintenance can be performed. Many High-Tech Manufacturers spend considerable resources training and supporting their customer base around the globe.
Solution:
ExpressTrain and the standard operating procedure template (sop template) software allows the manufacturer to collect adequate detailed information about the product installation, set-up, utilization and maintenance, and makes that information available on-demand to the customer. The variety of job aid / output formats (training, documentation, and on-line reference) make the just-in-time, material most effective. Furthermore, the manufacturing company has benefited from its ability to craft a master set of knowledge products and job aids, which can be translated and culturalized for global delivery on-demand. At Kulicke & Soffa Industries, ExpressTrain and its standard operating procedure template (sop template) system was used to capture critical product information about processing machines for the semiconductor industry.
Financial Impact:
Using ExpressTrain and its manufacturing standard operating procedure template (sop template), system the manufacturing company produced both online and CD-ROM based versions of training and support materials that were shipped with or made available over the web for international product training and support.
Excerpt from White Paper:
The well-trained workforce with ready access to production knowledge is an invaluable asset rarely recognized on the balance sheet. Production costs are reduced because there is greater efficiency and less rework. This saves time and money and frees resources to be applied to other parts of the organization.Quote from Industry Leader:
Single-sourcing is a trend that is coming toward training developers in full force, as they seek to deploy learning content in multiple formats such as printed lesson plans, student guides, online learning, synchronized PowerPoint slides, job aides and learning content on mobile devices ... ExpressTrain provides a unique and affordable solution to single sourcing.- Bryan Chapman, Chief Learning Strategist, Chapman Alliance
Using our SOP Template (Standard Operating Procedure Template) software system, track your training and provide reports with our TrainTracks module.
Alternatively, we generate web-based training that can be delivererd via any SCORM-conformant Learning Managagment System (LMS) including Plateau, Comartis, MELS, SumTotal, Saba, and Meridian.
Our system interfaces with Document Management systems such as Documentum, MasterControl, and Sword Achiever.
Our system interfaces with Testing and Assessment systems like Comartis and Questionmark.


