Training Template SBA Case Study
United States Small Business Administration (SBA)
Client Problem:
Responding to a White House directive to help small, minority, and women-based businesses grow. The SBA wanted to deliver information over the Internet. They were in search of a design and they had no internal development capabilities.
Solution:
PCES designed, developed and delivered the SBA's On-line Classroom over the Internet, utilizing its training template system. Forecasted use is now 50,000 lessons per week. Princeton Center working with one of our Business Alliance Partners helped write and design the lessons.
Summary:
- Web based delivery utilizing PCES's training template system
- Information for small business owners
- Appealing look and feel
- Approximate module length of 15-40 minutes
- Studio quality audio
- Introduction to basic concepts
- Hot links to related sites
Financial Impact:
This program, utilizing PCES's training template system helped SBA reach out to over 50,000 people each week, referring over 3,000 people to SCORE Counselors each week. Considered the major success story of 1999-2000 by Betsy Meyers, Assistant Director.
