United States Small Business Administration (SBA)

Client Problem:

Responding to a White House directive to help small, minority, and women-based businesses grow. The SBA wanted to deliver information over the Internet. They were in search of a design and they had no internal development capabilities.

Solution:

PCES designed, developed and delivered the SBA's On-line Classroom over the Internet. Forecasted use is now 50,000 lessons per week. Princeton Center working with one of our Business Alliance Partners helped write and design the lessons.

Summary:

• Universal web based delivery
• Information for small business owners
• Appealing look and feel
• Approximate module length of 15-40 minutes
• Browsers: Internet Explorer or Netscape 4.0
• Studio quality audio
• Introduction to basic concepts
• Hot links to related sites

Financial Impact:

This program helped SBA reach out to over 50,000 people each week, referring over 3,000 people to SCORE Counselors each week. Considered the major success story of 1999-2000 by Betsy Meyers, Assistant Director.