Our process is a unique approach to content management. By focusing on core content definition and capture -- as well as the transformation into a variety of usable products -- one can rapidly create, store, generate, and update training and support material all in one consistent process.

Specifically our process:

• Utilizes a "write once - re-use many" approach
• Includes Subject Matter Expert (SME) input "MS Word" Standard Operating Procedure Template and Standard Operating Procedure Examples
• Imports content directly into a knowledgebase
• Structures content for better definition
• Stores content for multiple uses and easy updates
• Archives content for recovery and audit tracking
• Automatically generates multiple Knowledge Products from the same source of core content, with the press of a button
• Produces desktop training
• Produces electronic reference materials
• Produces Instructor-led Training materials
• Exports training and support products in standard formats
• Reduces the time, resources, and costs associated with both content conversion and maintenance